Welcome to Bourtreehill Medical Practice

Welcome to our site. Below you’ll find some new and other relevant information about services under “Stop Press”. For those looking for some self help information on common health problems the following links provide detail we do not have room for. NHS Choices is the main English site; for a more local flavour NHS24 is also available. These sites may help you to be better informed about a problem, although we do not have responsibility for their content.

Prescribing. To request a prescription, especially those on repeat issue, we strongly recommend that you use our continuously available website ordering section. Full instructions are given and should be followed carefully, and this removes the need to try to call us on the telephone.  To use the service click here or select “Prescribing” from the top menu bar on this page.

STOP PRESS (1) ANNOUNCING NEW FREE TEXTING SERVICE. The practice is introducing a free service for our patients, to advise them about appointments and important relevant personal health messages. At the end of May, all patients whose mobile telephone number is on our records will receive a text with a brief message about the service, and the chance to opt out. We all know about receiving unwanted messages, but these useful, important and free texts that we plan to send will keep us in touch and will hopefully save everyone time and trouble. Example: you would get a reminder about your appointment the next day, with an option to text back “cancel” if you no longer want it – EASY!

So please update your telephone numbers, especially your mobile, via “Contact Us” on the top menu of this page, especially if you think we do not already have them. There are now slots for “HOME”, “WORK” or “MOBILE” numbers so we will know what the new number is for. Accurate records mean better services for ALL. Thank you.

STOP PRESS (2) Automated Check In Terminal Now in Operation. Patients arriving at the surgery with booked appointments, please check in simply and easily at our touch screen terminal; no need to go to reception unless you have other business in which case please use the terminal first so you are checked in, and then go to reception. Clear instructions are shown, and assistance is available if needed. On arrival in the health centre, turn to the right and then immediately left around the end of the blue screen. Signs are posted.

STOP PRESS (3) Our “Contact Us” section is at the right hand end of the top menu bar on this page. In addition to the other links to get in touch with us that are around the site, this section allows you to tell us about a CHANGE OF ADDRESS (to a new address WITHIN the practice area) a CHANGE OF TELEPHONE NUMBER, or even to CANCEL AN EXISTING APPOINTMENT. Please read the instructions carefully! …And don’t forget you can order ordinary repeat prescriptions from the site. Just click "Prescribing" from the top menu above.

Situated on the Eastern outskirts of the light industrial town of Irvine in Ayrshire, Bourtreehill is a 7 GP partner medical practice which is consistently achieving high quality standards within its contract with NHS Ayrshire and Arran. The practice is accredited by the NHS Education West of Scotland Region as a Training Practice. It provides essential, additional and enhanced services, along with a range of other doctors' surgery services including acupuncture and "GP with Special Interest" dermatology to a typically representative and predominantly younger population.

Resident in a purpose built health centre in the community they serve, the GP Doctors purchased the premises from the Ayrshire and Arran Primary Care NHS Trust in December 2002. A full refurbishment and 34% expansion of the premises was conducted in 2003. Within the Centre the GPs provide accommodation for and work in cooperation with Community Nurses and Health Professionals, as well as their own Practice Nurses and administrative support.

Our website gives details of our doctors and services, a range of information from our current issue leaflet, and practice news. For patients, it shows how to use the facilities and help the clinicians and staff to everyone's benefit. If you are not a patient or a prospective patient, you should of course consult your own doctor for your needs, but welcome anyway.

Choose from the menu options at the top of the page to start browsing the site.